Information We Collect

glavianteris collects personal information through various channels when you interact with our budgeting skills platform. This includes information you provide directly through account registration, course enrollments, and communication with our team.

• Personal identification details including name, email address, and contact information
• Payment information processed securely through third-party payment processors
• Learning progress data and course completion statistics
• Device information, IP addresses, and website usage patterns
• Communication records including support requests and feedback

How We Use Your Information

Your personal information serves multiple purposes within our educational platform. We use collected data to create meaningful learning experiences, provide customer support, and maintain platform security.

• Delivering personalized budgeting courses and financial literacy content
• Processing registrations for webinars and learning programs scheduled throughout 2025
• Sending educational newsletters and program updates via email
• Analyzing learning patterns to improve course effectiveness
• Providing technical support and responding to inquiries
• Preventing fraud and maintaining platform security

We may also use aggregated, non-identifying data to research financial education trends and develop new learning materials. This research helps us understand how Australians approach budgeting challenges and what educational approaches prove most effective.

Information Sharing and Disclosure

glavianteris maintains strict controls over personal information sharing. We do not sell, rent, or trade your personal data to third parties for marketing purposes. However, certain limited sharing occurs to maintain our services and comply with legal requirements.

• Payment processors for secure transaction handling
• Email service providers for course notifications and updates
• Analytics services to understand user behavior and improve our platform
• Legal authorities when required by Australian law or court orders
• Business partners only with your explicit consent for specific services

Data Security and Protection

Protecting your personal information is fundamental to our operations. We implement multiple layers of security measures to safeguard data throughout collection, storage, and processing.

Our security framework includes encrypted data transmission, secure server environments, and regular security audits. All staff members receive privacy training and follow strict protocols for handling personal information. We maintain backup systems to prevent data loss while ensuring these backups receive the same protection as primary data stores.

• SSL encryption for all data transmission between your device and our servers
• Secure data centers with physical access controls and monitoring
• Regular penetration testing and vulnerability assessments
• Access controls limiting staff access to necessary information only
• Incident response procedures for potential security breaches

Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have specific rights regarding your personal information. We are committed to helping you exercise these rights and maintaining transparency about our data practices.

• Access your personal information and receive copies of data we hold
• Request corrections to inaccurate or incomplete information
• Withdraw consent for marketing communications at any time
• Request deletion of your account and associated data
• Lodge complaints with the Office of the Australian Information Commissioner
• Receive information about how we collect, use, and disclose your data

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes for which it was collected. Different types of data have varying retention periods based on legal requirements and business needs.

Account information and learning records are typically retained for seven years after account closure to comply with Australian business record requirements. Marketing consent records are maintained until you withdraw consent or request deletion. Payment information is processed by third-party providers and follows their retention policies.

• Active account data retained during membership and for seven years after closure
• Course progress and certificates maintained for ten years for verification purposes
• Communication records kept for three years for customer service improvement
• Website analytics data aggregated and anonymized after 24 months
• Marketing data deleted within 30 days of consent withdrawal

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. These technologies help us provide personalized content and improve our educational platform.

Essential cookies are necessary for basic website functionality and cannot be disabled. Performance cookies help us understand how visitors interact with our site, while functional cookies remember your preferences and settings. Marketing cookies may be used to provide relevant content based on your interests.

International Data Transfers

While glavianteris operates primarily within Australia, some service providers may process data outside Australian borders. When international transfers occur, we ensure appropriate safeguards protect your personal information according to Australian privacy standards.

We only work with international service providers who demonstrate adequate privacy protections and contractual commitments to data security. These arrangements include specific clauses requiring compliance with Australian privacy principles and notification procedures for any data incidents.

Updates to This Privacy Policy

This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify users of significant changes through email or prominent website notices.

Minor updates, such as clarifications or formatting changes, may be implemented without specific notification. We recommend reviewing this policy periodically to stay informed about how we protect your information. The effective date at the top of this policy indicates when the current version was last updated.